Refunds & Returns
Returns must be in new condition with tags attached unless faulty. Special return offers apply to individuals only. Due to health regulations, we are unable to exchange or refund on any clothing, apparel, and accessories. We recommend sending returns via registered post as we do not accept responsibility for lost items. We will happily exchange or refund your item provided the item and its packaging is in its original condition with the original tags attached. See below for the time frame your exchange or refund must be made in:

Refunds and Exchanges (full price items) – 7 Days from date of receipt

No Refunds and Exchanges on sale items

REFUNDS AND RETURNS ARE NOT AVAILABLE ON FREE PROMOTIONAL ITEMS

Pricing
Prices are subject to change without notice. There may be duties and taxes added to your package by the destination country. You will be responsible for these upon delivery and they are not included in your order total. All credit cards are charged in USD Dollars. Non-USD currency figures are all approximations based on an exchange rate.

Order Cancellations
If notified before goods have been dispatched, C J Handbags can accommodate order cancellations. If items have been shipped, C J Handbags reserves the right to refuse order cancellation or charge a cancellation fee should we be able to request the return of the package from our delivery service.

Delivery
The delivery times provided by C J Handbags are estimates only. C J Handbags will not be held accountable for late deliveries or loss or damage relating to late deliveries. In the event that multiple items are ordered, part deliveries may be made where stock is not available. All reasonable attempts to notify you will be made using the details you provided. Please ensure you enter the correct delivery address. C J Handbags cannot be held responsible for incorrectly entered delivery addresses.

Return Policy
At C J Handbags, returns are easy! We strive to offer the best shopping experience, including fast and hassle-free returns. Please contact Customer Service to process your return.

Do I need to send products all the way to C J Handbags & Accessories?
US customers can arrange a pickup by UPS at the specified address.

The products are fine, but I changed my mind.
Products with no quality-related issues can be returned within 7 days of receiving your order. For details on the return policy, please choose the region where the order was delivered: European Union or United States and rest of the world.

For Made-To-Order clothing, if the items were made accurately according to your order specifications but do not fit, C J Handbags will not be responsible. Please make sure your measurements are accurate.

Any product that has been used does not qualify for a return. Returned items must be unused, with original tags and packaging.

Privacy Policy
This policy outlines the privacy practices for C J Handbags & Accessories; what information we gather when you complete your transaction with us, how we use it and how you can correct and change it. We treat your personal information and online privacy with the utmost importance. C J Handbags complies with all applicable Australian data protection and consumer legislation for online retail. We aim to ensure that our privacy policy continually meets all legal requirements in order to maintain and honor your privacy. This policy only outlines our activities from our servers.

General Privacy Information
C J Handbags & Accessories contains links to third party internet sites and services that may collect data if you were to enter their site. They each have separate privacy and data collection practices that are independent of their own company and therefore C J Handbags & Accessories has no responsibility or liability for these practices, actions or the content on their websites. While we strive to protect your personal information, please keep in mind that whenever you voluntarily and publicly disclose personal information on any online service or website, that information could be collected and used by others. C J Handbags & Accessories can’t fully ensure the security of information you transmit to us. Any information you transmit online you do so at your own risk and you are responsible for maintaining the secrecy of your passwords and account information.

Use of Information
When shopping at C J Handbags & Accessories we will ask you for pertinent information to your order such as name, email address, billing address, delivery address, phone number and your product selections. We may also collect information about where you are on the internet (i.e., the URL that brought you to us, your IP address, browser type, device use, pages of our website viewed, and search terms entered on our site, regardless of being registered with our site. What you say to us on the phone or what we collect through the use of cookies is used for improving quality of service, targeting promotions and refining our product offerings to you. When you register as a user or check out as a guest on C J Handbags & Accessories website, we may also use your personal information to send you marketing and/or promotional materials from time to time. You can unsubscribe from marketing information at any time by using the unsubscribe function within the electronic marketing material.

The information we ask you for during checkout is stored on a secure server; C J Handbags & Accessories will not disclose any information about any individual without the individual’s consent, except to comply with applicable law or valid legal process. We will not share your email address or personal information with third parties or make public any data entered while placing your order. The only information we won’t retain is your credit card or banking details. Once you submit a transaction through our site the details are sent to a secure third party who process this information.

Registration with C J Handbags & Accessories
Customers can register with our website to make purchasing easier through the site and to receive benefits such as discounts, points and promotional emails. You will be given a member ID and Password to keep your information secure. The information you store here is used to contact you when necessary for customer service reasons. Unique identifiers, such as member ID and Passwords are collected to verify the users identify and for use as account numbers in our record system. All information stored in your account is kept on a secure server.

Online Security
C J Handbags & Accessories utilizes a variety of security measures to maintain the safety of your personal information. When purchasing from C J Handbags & Accessories your credit card details are not stored in our systems in accordance with PCI-DSS standards. When purchasing from C J Handbags & Accessories your financial details are passed through to a secure server using the latest 256-bit SSL (secure sockets layer) encryption technology. If you choose to modify your personal information or you have forgotten your password, you may do so by visiting the C J Handbags & Accessories member page. You will be required to submit a valid member ID and password for authentication before you will be able to modify your file. If you want to change your password a customer service representative will reset it to a new one for you after you have identified yourself. C J Handbags & Accessories employs a third-party audit company to perform additional site security audits.

What are Cookies?
C J Handbags & Accessories will use cookies to keep track of your current shopping session and personalize your experience. This is mandatory for a shopping basket function to work properly. Cookies are short pieces of data that are sent to your computer when you visit a website and on later visits, this data is then returned to that website. Cookies allow C J Handbags & Accessories to recognize you automatically whenever you visit our site so that we can personalize your experience and provide you with a better service. We also use cookies (and similar browser data, such as Flash cookies) for fraud prevention and other purposes. If your web browser is set to refuse cookies from our website, you will not be able to complete a purchase or take advantage of certain features of our website, such as storing items in your Shopping Cart or receiving personalized recommendations. As a result, we strongly encourage you to configure your web browser to accept cookies from our website.